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Build Predictability through a Sales Playbook

Your company needs a step-by-step sales process. It is the only way to make your sales predictable. Sales are a component of the Discipline of Business Development (along with marketing and customer service), that leads to predictability.

Create Predictability Using the Net Promoter Score

Customer service is one of the three main components of the Discipline of Business Development (along with marketing and sales), that leads to predictability.

Building Predictability Through Sales

A major component of the Discipline of Business Development is sales (along with marketing and customer service).

Selling is moving somebody else to action. We define sales this way: Professionally helping others to buy.

Building Predictability Through Customer Service

Excellent customer service is a mindset that always places the needs of the customer above your own. Customer service is a component of the Discipline of Business Development, which leads to predictability.

Building Predictability Through Marketing

Sustainability should be the primary concern of any business. Sustainability comes from predictability, which comes from proper business development, one of the 5 Disciplines for Exponential Growth.

Building Predictability Through Discipline

In business, most people aren't looking for surprises. They're looking for that elusive quality known as predictability. Predictability is the Holy Grail of business. Everyone wants it , but actually difficult to find.